Employee ICS Refresher

  1. Public Health Emergency Preparedness Program

    Physical Address
    1075 Mullins Station Road
    Memphis, TN 38134


    Phone: 901-222-8204

The Shelby County Health Department’s Public Health Emergency Preparedness Program (PHEPP) identifies, assesses and responds to public health threats to Shelby County and neighboring counties in Tennessee, Arkansas and Mississippi.

PHEPP recognizes the potential health risks and impacts of an emergency on each community and works to reduce the health effects of disasters when they occur. Through threat assessments, preparedness planning, training, drills and exercises, PHEPP is committed to improving the health and medical aspect of the community.

What is ICS?

The Incident Command System (ICS) is a standardized approach to the command, control, and coordination of emergency response

One of the lessons we learned from COVID is that there is a big difference between compliant in ICS and being competent in its use. PHEPP at the Shelby County Health Department has now integrated a refresher training or re-training of ICS 100. 

In an effort to stay safe, we are offering the training virtually. 

Please follow the instructions below to determine which training to complete:

1. If you have never registered with FEMA and have never completed the IS-100: 

a. Please follow this link to register for a FEMA ID: https://cdp.dhs.gov/femasid

b. Once you have your FEMA ID, please follow this link to take the IS-100 Course and Test: https://training.fema.gov/is/courseoverview.aspx?code=is-100.c

c. Once you have completed the IS-100 training on the FEMA website, please send a copy of the FEMA Certificate to: Cortney.Sawyer@shelbycountytn.gov 

2. If you are already registered and have completed the original IS-100, Please utilize the links below to complete your refresher training: 

a. Download the ICS Vocabulary and Common Terms Handout and Introduction and Refresher Powerpoint. (below)

b. Watch the following video :


3. Complete the 10 Question Refresher Test.

You must pass the test with a score of 80% or higher. Upon completion of the test, it will be graded and you will receive a certificate of completion from PHEPP within 14 days.

ICS Refresher Test:

Click Here To Take Refresher Test

If you have any questions or issues accessing the training, please contact the PHEPP Risk Communications Coordinator, Brieana Driskill at Brieana.Driskill@shelbycountytn.gov. Please send all FEMA registration questions and IT related questions/issues to Office Systems Technician, Gerry Maricle at Gerry.Maricle@shelbycountytn.gov