Community Health Needs Assessment (CHNA) Survey

About the Survey


The Community Health Needs Assessment (CHNA) Survey is a data collection effort to identify the strengths, challenges, and opportunities to address and improve public health in Shelby County. Every three to five years, the Shelby County Health Department collaborates with community organizations, leaders, and partners to conduct a survey to develop a better understanding of residents about issues related to quality of life, access to care, public safety, and more. The information gathered from the survey guides the work for the Community Health Improvement Plan. 

Scan the QR code to the right to take the CHNA survey. The time to complete is only five to ten minutes.

Who can take the survey?
  • Any Shelby County resident over the age of 18.
Are your responses confidential?
  • Yes, every response to the survey is confidential. No personal identifying information will be collected.
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Why is my zip code and other demographic information needed?
  • Demographic questions, including your zip code, age, and race/ethnicity, are essential for understanding how various issues may impact specific groups within Shelby County. By gathering this information, data can identify areas where interventions and resources are needed, and adopt a tailored approach to address localized community issues effectively. In previous surveys, the increase in survey responses enabled us to divide the data based on zip codes into five regions across Shelby County.
How will the survey findings be used?
  • Responses will be used to guide future community health improvement planning and funding distribution. Previously, findings have been used to share with community partners, hospitals, and healthcare providers.

Other Ways to Get Involved


Organization Outreach:

If you know of an organization that would like to participate or share insight from the community, please contact Terrico.Johnson@shelbycountytn.gov or Gilberto.Jaimes@shelbycountytn.gov to discuss hosting an event. 

Focus Groups:


In addition to CHNA survey data, SCHD is hosting focus groups to receive direct feedback from communities in Shelby County. A focus group is a group interview involving a small number of demographically similar people or participants who have common traits/experiences. Their answers and reactions to specific questions and conversations are noted and studied. Focus groups will be hosted until September 2023. Focus groups are a way to receive personal feedback from community members across Shelby County. The department hosts focus groups at local businesses and partners with community organizations to build feedback data over numerous zip codes.